www.agentevinculado.eu 
web since 4/2009

 


 

Car insurance

 

33. Indemnity clause

 

Procedure to follow in the event of a claim covered by the Insurance Compensation Consortium

 

In the event of a claim, the insured, policyholder, beneficiary or their respective legal representatives must report the claim, directly or through the insurance company or insurance agent, within a period of seven days of receiving knowledge of it, to the appropriate regional office of the Consortium for the place where the claim occurred. The report must be made using the form established for this purpose, which is available on the Consortium's website www.consorseguro.es and at its offices or the offices of the insurance company, and the documents required according to the nature of the damage must be attached thereto.

 

In addition, the wreckage and remains of the claim must be conserved for expert appraisal or, where this is absolutely impossible, documented proof of the damage must be submitted, such as photographs, notarised documents, videos or official certificates. Likewise, any invoices relating to damaged goods whose destruction could not be postponed must be kept.

 

All measures necessary to reduce the damage must be taken.

 

The valuation of the losses derived from extraordinary events shall be carried out by the Insurance Compensation Consortium, which shall not be bound by any valuations that, where applicable, may be carried out by the insurance company covering ordinary risks.

 

For clarification of any doubts that may arise concerning the procedure to be followed, the Insurance Compensation Consortium has set up the following telephone number for  insureds: 902 222 665

 

 

 

Insurance products